Oracle B10553-01 Manual de usuario descargar pdf (Pagina 59)

Phase II: Setting Up Territories 5-1

Phase II: Setting Up Territories

This chapter covers the implementation of territories for all applications. The steps

are done using the Forms user interface. The chapter includes the following topics

for Phase II: Setting Up Territories:

■ Section 5.1, "Overview of Creating Territories"

■ Section 5.2, "Qualifiers"

■ Section 5.3, "Territory Hierarchies"

■ Section 5.4, "Territory Winning Rules"

■ Section 5.5, "Enabling Existing Qualifiers"

■ Section 5.6, "Creating Individual Territories"

■ Section 5.7, "Entering Transaction Qualifiers"

■ Section 5.8, "Entering Resource Qualifiers"

■ Section 5.9, "Specifying Resources for a Territory"

■ Section 5.10, "Adding Subterritories"

■ Section 5.11, "Running Concurrent Programs"

5.1 Overview of Creating Territories

A territory defines who owns what. The who is the resources assigned to the

territory. The what is the business object, such as leads, service requests, customers,

and delinquencies. Qualifiers are used to define both.

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Oracle B10553-01 Manual de usuario Pagina 59