Oracle B10553-01 Manual de usuario descargar pdf (Pagina 65)

Enabling Existing Qualifiers

Phase II: Setting Up Territories 5-7

– Territory 3: Rank 2

Winner can be either Territory 1 or Territory 3.

Reason: Any territory with rank 2 can be the winner. The Assignment Manager

selects Territory 1 or Territory 3 randomly.

■ Condition B:

– Territory 1: Rank 3

– Territory 2: Rank 2

– Territory 3: Rank 4

The winner is Territory 2.

Reason: The territory with rank 2 wins over the territories with rank 3 and 4.

5.5 Enabling Existing Qualifiers

Territory Manager has seeded qualifiers for the following usages:

■ Collections

■ Defect Management

■ Sales and Marketing

■ Service

■ Service Contracts

■ Trade Management

Before using a transaction qualifier, you need to enable it.

Territory Manager provides a large number of seeded qualifiers for Collections,

Defect Management, Sales and TeleSales, Service, Service Contracts, and Trade

Management. In general, qualifiers are used by the Assignment Manager or

Scheduler to assign qualified resources for transactions. Unlike the transaction

qualifiers classified by the territory usage, resource qualifiers are shared throughout

the application regardless of territory usage except for Service Contracts and

Collections. Therefore, you do not need to enable them.

Perform the following steps to enable the existing transaction qualifiers.

Prerequisites

None

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Oracle B10553-01 Manual de usuario Pagina 65